MaterialOS™ / Privacy
Privacy Policy
MaterialOS is designed to collect as little personal information as practical. This policy explains what we collect, how we use it, and how you can contact us about your information.
Overview
This policy applies to the MaterialOS website and to direct email inquiries sent to MaterialOS™, including requests related to Matter One™ discovery calls and early technical conversations.
It is intended to reflect applicable Canadian private-sector privacy requirements, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Alberta’s Personal Information Protection Act (PIPA).
What we collect
We may collect personal information that you choose to provide, such as:
- your name and work email address
- your company, title, or role
- the contents of your email or inquiry
- any business context you choose to share with us
Please do not send confidential, export-controlled, regulated, or highly sensitive technical information through public website contact methods unless we have asked for it through a secure channel.
Why we collect it
We use personal information for purposes that are specific and limited, including to:
- respond to your inquiry
- evaluate whether there is a fit for a Matter One™ discovery call or related technical conversation
- communicate with you about MaterialOS™, Matter One™, or related opportunities you ask about
- maintain reasonable business records of inbound inquiries and correspondence
Consent
If you email us or otherwise provide personal information voluntarily, we treat that as consent to use the information for the purpose of responding to you and managing the related relationship or inquiry.
If we want to use your information for a materially different purpose, we will seek any additional consent required by applicable law.
How we protect information
We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information we hold.
No method of transmission or storage is completely risk-free, but we aim to limit access to personal information to people and tools that need it for the purposes described in this policy.
Disclosure
We do not sell personal information.
We may disclose personal information only in limited circumstances, such as:
- to service providers who help us operate email, hosting, or related business systems
- when required or permitted by law
- as part of a business transaction, reorganization, or asset transfer, if one occurs
Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as otherwise required or permitted by law.
When information is no longer required, we aim to securely delete it or anonymize it.
Your rights
Subject to applicable law, you may request access to personal information we hold about you and ask that inaccurate information be corrected.
If you are covered by PIPEDA, organizations generally must provide access to personal information at free or minimal cost and respond within the applicable legal time frame. If Alberta’s PIPA applies, you also have rights to request access to and correction of your personal information.
Contact
For privacy questions, access requests, correction requests, or complaints, contact:
We may update this policy from time to time. When we do, we will update the effective date on this page.