MaterialOS™ / Privacy

Privacy Policy

This policy explains how MaterialOS handles personal information provided through our website, email communications, and direct interactions.

Effective date: September 30, 2026

Information we collect

We may collect information you choose to provide, such as your name, email address, organization, communications with us, and email subscription preferences.

We may also collect limited technical information reasonably necessary to operate, secure, and maintain our website and communications systems.

How we use information

We may use personal information to:

  • respond to communications and requests;
  • provide information or access you have requested;
  • send MaterialOS email updates where you have opted in;
  • administer subscriptions and unsubscribe requests;
  • maintain appropriate business, consent, and security records; and
  • operate, secure, and improve our website and related systems.

Consent and email communications

Where consent is required, MaterialOS seeks consent appropriate to the circumstances and the purpose for which information is collected.

MaterialOS email updates are sent only where there is an appropriate basis to contact you. You may unsubscribe at any time using the mechanism included in the message or by contacting us directly.

Contacting MaterialOS does not automatically subscribe you to ongoing email updates.

Cookies

We may use strictly necessary cookies for security, authentication, and access control. These cookies are not used for advertising or cross-site tracking.

Service providers

We may use service providers for hosting, communications, security, and other functions reasonably necessary to operate MaterialOS.

Some providers may process or store information outside Canada, where it may be subject to the laws of the applicable jurisdiction.

MaterialOS does not sell personal information.

Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information we hold.

No method of electronic transmission, processing, or storage is completely risk-free.

Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate records, or as otherwise required or permitted by law.

Your choices and rights

Subject to applicable law, you may request access to or correction of personal information MaterialOS holds about you and may withdraw consent where consent is the basis for its use.

You may unsubscribe from MaterialOS email updates at any time.

Privacy contact

For privacy questions, requests, or concerns, contact:

Privacy Lead — MaterialOS™
hello@materialos.ai

Changes to this policy

We may update this policy from time to time. The effective date above will reflect the most recent revision.